Privacy Policy

At 2canplay, we understand that trust is the foundation of any meaningful connection — and that starts with how we handle your personal data. We are committed to transparency, security, and giving you control over your information.

This Privacy Policy applies to all users of the 2canplay mobile application and website. It describes the types of information we collect, how we use and protect it, and the choices available to you regarding your data.

We use the information we collect to:

• Provide and operate the platform: Create and manage your account, display your profile to other users, and facilitate matching and messaging.
• Improve and personalise your experience: Refine our matching algorithm, suggest relevant profiles and events, and tailor content to your interests and preferences.
• Ensure safety and security: Verify user identities through face verification, detect and prevent fraud, enforce our Community Guidelines, and respond to safety concerns.
• Communicate with you: Send important notifications about your account, platform updates, new features, and (with your consent) marketing communications.
• Process payments: Handle premium subscription purchases and manage billing through third-party app stores.
• Comply with legal obligations: Meet regulatory requirements, respond to lawful requests from authorities, and enforce our terms of service.
• Conduct research and analysis: Understand usage trends, measure platform performance, and develop new features (using aggregated, anonymised data wherever possible).

We do not sell your personal data. Ever.

We may share limited information in the following circumstances:

• With other users: Your profile information, photos, and content you choose to share are visible to other users as part of the platform experience.
• With service providers: We work with trusted third-party providers for cloud hosting, analytics, customer support, and payment processing. These providers are bound by strict data protection agreements.
• For legal compliance: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of 2canplay, our users, or the public.
• In connection with a business transfer: If 2canplay is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy protections.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it, including:

• End-to-end encryption for data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest using AES-256 encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements for internal systems
• Secure cloud infrastructure with trusted, certified providers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong password and take steps to protect your account.

You have the right to control your personal data. Here are the options available to you:

• Access: You can request a copy of the personal data we hold about you at any time.
• Correction: You can update or correct your profile information directly through the app, or contact us for assistance with other data.
• Deletion: You can delete your account and all associated data at any time from the app settings. Once deleted, your data will be permanently removed from our active systems within 30 days.
• Marketing opt-out: You can unsubscribe from marketing communications at any time through the email unsubscribe link or app notification settings.
• Location permissions: You can control location access through your device settings at any time.

To exercise any of these rights, please contact us through the app or via our contact page.

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy. When you delete your account, we will remove your personal data from our active systems within 30 days. Some information may be retained in backup systems for a limited period, or as required by law.

Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for research, analytics, and platform improvement purposes.

This Privacy Policy is designed to comply with applicable Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA), as well as globally recognised privacy standards and best practices.

As we expand to new regions, we will update this policy to ensure compliance with local data protection regulations in those jurisdictions.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or via email before the changes take effect. We encourage you to review this policy periodically.